Privacy Policy

Last updated: July 15, 2026

This Privacy Policy describes how elevatedinternationals (elevatedinternationals Digital Limited) collects, uses, and protects your personal information when you visit our website and explore our woodland walks and outdoor experiences. We are committed to protecting your privacy and handling your data responsibly and transparently.

Who We Are

We are a digital service dedicated to promoting woodland walks, nature trails, and outdoor experiences in Offaly. We operate the Castle Demesne and Deer Park trails, including the Charleville Forest oak trail and Tullamore canal bank strolls, specially curated for retirees and nature enthusiasts. As the data controller, we are responsible for ensuring your personal information is processed lawfully and securely.

Information We Collect

We collect information in several ways:

• Contact Form Data: When you contact us through our website, we collect your name, email address, phone number, and any messages you submit
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and device information
• Cookies: We use cookies and similar technologies to remember your preferences and improve your browsing experience
• Analytics: We track aggregated, anonymized data about visitor behaviour to understand how our site is used

Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: When you submit a contact form or subscribe to our services, you provide explicit consent for us to process your data
• Legitimate Interest: We process usage and analytics data to improve our website functionality and user experience
• Legal Obligation: We may process data when required by law or to comply with regulatory requirements

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your enquiries and providing customer support
• Improving our website and personalizing your experience
• Sending you updates about our trails and outdoor experiences (with your consent)
• Analysing website performance and visitor behaviour
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring website security

Data Retention

We retain your personal information for specific periods based on the type of data:

• Contact Form Messages: Retained for up to 24 months after your last interaction with us, unless you request deletion sooner
• Email Enquiries: Retained for up to 18 months from the date of receipt to maintain support records
• Analytics and Cookie Data: Retained for up to 14 months to track website performance trends
• Server Logs: Retained for up to 12 months for security and troubleshooting purposes
• Marketing Communications: Retained until you unsubscribe from our mailing list

After these periods, we securely delete or anonymize your data. If you request deletion of your information, we will comply within 30 days unless legal obligations require us to retain it longer.

Your Rights

Under data protection law, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can ask us to limit how we use your information
• Right to Data Portability: You can request your data in a structured, portable format
• Right to Object: You can object to certain types of processing, including marketing communications

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

We use cookies to enhance your browsing experience and understand how you use our website. Cookies are small text files stored on your device that help us remember your preferences and track site performance. We use both essential cookies (required for basic functionality) and analytical cookies (to measure visitor behaviour). You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. For more detailed information about our cookie practices, please see our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access to sensitive data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We regularly review our security practices to ensure they meet current standards.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These include hosting providers, analytics platforms, and email service providers. We ensure all third parties maintain appropriate data protection standards and process your information only as instructed by us. We do not sell or rent your personal information to external marketers or unrelated parties.

International Data Transfers

Your personal information is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions. You have the right to know where your data is processed and what protections are applied.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information promptly. Parents or guardians who believe their child has submitted information to us should contact us immediately.

Your Rights and Supervisory Authority

If you have concerns about how we process your personal information or believe your rights have been violated, you have the right to lodge a complaint with the Data Protection Commission (DPC), which is Ireland's independent data protection authority. You can contact the DPC at:

Data Protection Commission
Telephone: +353 (0) 57 868 4800
Website: www.dataprotection.ie

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our website following any changes constitutes your acceptance of the updated policy.